Terms & conditions
WHO WE ARE
Matala Marrakech is a Moroccan-based brand celebrating nature, craft, and sustainability. Our website https://matalamarrakech.com allows you to explore and purchase our collections.
When you use our site, or send emails and other electronic communications from your desktop or mobile device to us, you are communicating with us electronically. By doing so, you consent to receive reply communications from us electronically in the same format, and you may retain copies for your records.
You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
PRIVACY
Your privacy matters to us. We only collect and process personal information to fulfill your orders, improve your experience, and communicate with you. Your data will never be sold or shared without your consent. For more details, please refer to our Privacy Policy.
ELECTRONIC COMMUNICATIONS
By using our website or contacting us by email, you agree to receive communications from us electronically. We will communicate through email or notices posted on this site. These communications meet any legal requirement that such communications be in writing.
Intellectual Property
All content on this website — including text, images, designs, and logos — is the property of Matala Marrakech or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.
User Responsibility
When using our website, you agree not to upload, share, or transmit any content that is unlawful, harmful, or infringes on the rights of others. You are responsible for ensuring that any personal information you provide is accurate and up to date.
Orders & Payment
Prices listed on our website are in «€» and include applicable taxes unless stated otherwise. We reserve the right to refuse or cancel orders for reasons such as stock unavailability, errors in product information, or payment issues. Payments are processed securely through trusted third-party providers.
Shipping & Returns
We ship both within Morocco and internationally. Delivery times and fees vary depending on the destination. For details, see our Delivery & Returns Policy. If you are not fully satisfied, you may return your purchase within 7 days of receipt, provided it is in its original condition.
Limitation of Liability
While we take great care to ensure the accuracy of our website content, Matala Marrakech is not liable for any direct or indirect damages arising from the use of our site or products.
Changes to Terms
We may update these Terms & Conditions at any time to reflect changes in our practices or legal obligations. Continued use of the site after changes means you accept the updated terms.
CONTACT US
For any questions about these Terms & Conditions, please email us at : matalaofficial@gmail.com.
